We want to be sure you’re as happy with your products as we are. If you’re not satisfied with your purchase, we offer one-time free returns for an exchange or refund within 30 days of your purchase, provided it has not been customized, is unused and is still in its original packaging.
For international orders, We're sorry but we are unable to offer a free returns service. Returns must be made at your own cost. Please return using a standard trackable service.
INS AND OUTS OF THE SHOPMANZIL RETURN POLICY
To be eligible for a return, the following criteria must be met:
- All returns must be related to a SHOPMANZIL.com order. SHOPMANZIL does not offer returns on items purchased outside of SHOPMANZIL.com.
- We offer a one-time size exchange at no additional cost. However, for any subsequent exchanges, there will be a charge of 25 AED, as these costs are associated with courier services.
- All returns must be processed within 30 days of original purchase.
- All merchandise must be unused and undamaged and returned in its original packaging.
Once your return has been received, please allow up to 2-3 business days to process your refund. Refunds will be returned to the original form of payment. SHOPMANZIL does not offer store credit or gift cards for returned products.
For exchanges, please return your item(s) for a full refund and replace an order on SHOPMANZIL.com for the correct item.
SHOPMANZIL does not price match with dealers or competitors.
SHIPPING YOUR RETURN
We recommend the following guidelines when shipping your return:
- Pack your item securely to ensure there is no damage to the returned product during transit.
- You may use the original product packaging or your own. Please make sure any reference to old tracking numbers is completely removed.
- Insert any related paperwork inside your box. This can include your RMA# or original order number.